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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elaine Corvin

March 21, 2025

5  out of  5
rating by Elaine Corvin
"I have been customer of Kim Lee Hammett’s State Farm office for many years, and true to previous experiences with them I have had “top of the line” help with my current insurance needs. Many thanks to all of them for all their friendly and professional help."
We responded:
"Thank you so much for your review!"
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Risha Ree

March 19, 2025

5  out of  5
rating by Risha Ree
"Nicole has been so sweet, super helpful and went over and beyond to make sure I get the best quote for my needs. I really appreciate her. 100% Highly recommend!"
We responded:
"We’re thrilled to hear that Nicole was able to assist you and provide the support you needed. It’s always our goal to go above and beyond for our customers, and we’re glad to know that you felt that during your experience with us. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
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Stephen

March 18, 2025

5  out of  5
rating by Stephen
"Nice people at the statefarm in oneonta al"
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Holly Guinn

February 26, 2025

5  out of  5
rating by Holly Guinn
"Nicole was such a huge help for our family! So caring, knowledgeable, and willing!"
We responded:
"Thank you so much for your kind words! We're happy to hear that Nicole was able to assist your family and provide the support you needed. Our team takes pride in being caring and knowledgeable, and it’s wonderful to know that it made a difference for you!"
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Mickey Mccreless

February 24, 2025

5  out of  5
rating by Mickey Mccreless
"Love them"
We responded:
"Thank you so much for your review! "
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Crystal Zamora

February 24, 2025

5  out of  5
rating by Crystal Zamora
"I was so excited a when I walked in and seen Nicole Dobbs sitting at the desk we go way back. She’s an amazing lady and has always been a wonderful friend."
We responded:
"Thank you so much for your review! "
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Patti Williams

February 20, 2025

5  out of  5
rating by Patti Williams
"During the holidays, I had to file a claim on my homeowner's policy. As a recent widow, I was nervous handling everything on my own, so I contacted Kim Lee who referred me to Chaylee on her team. Chaylee very patiently explained everything to me, making contacts with my claims specialist and even identifying one area where I might want to add coverage which I did for a very nominal amount of money. I've done business with Kim and her staff for years and they are the best! I highly recommend her team for all your insurance needs."
We responded:
"Thank you so much for taking the time to share your experience! We are truly honored to have earned your trust, especially during such a challenging time. We're glad to hear that Chaylee was able to assist you with your claim and provide the guidance you needed. Your kind words about our team mean a lot to us, and we are committed to providing the best service possible to all of our clients. If you ever need further assistance or have any questions in the future, please don’t hesitate to reach out! Thank you again! "
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Nora Brogdon

February 20, 2025

5  out of  5
rating by Nora Brogdon
"Nicole was so nice and helpful! She took her time and explained everything where I could understand it. Most professional insurance company I have seen."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Nicole provided you with the support and clarity you needed. Our team strives to make the insurance process as straightforward and professional as possible, and it’s rewarding to know that we met your expectations!"
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Jansen Rogers

February 20, 2025

5  out of  5
rating by Jansen Rogers
"Best insurance agency office around! Seth Otinger was my agent and helped me get free home and auto quotes. He made the entire process so easy for me and my family. When you work with Seth you will figure out very quickly how knowledgable he is, and how much he cares about his clients. If you need a hard working agent for your insurance needs, Seth Otinger is your guy!"
We responded:
"Thank you so much for your fantastic review! We are delighted to hear that Seth was able to assist you and your family with your home and auto quotes. His dedication to providing knowledgeable and caring service is truly what sets him apart. We appreciate your kind words and are grateful to have clients like you!"
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Nina Broom

February 20, 2025

5  out of  5
rating by Nina Broom
"Nicole Dobbs was very helpful when I inquired about life insurance. She explained everything & was very thorough! Highly recommend."
We responded:
"Thank you for your kind words! We’re thrilled to hear that Nicole was able to assist you with your life insurance inquiry and that you found her explanations thorough and helpful. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you!"
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Tatym Bodiford

January 31, 2025

5  out of  5
rating by Tatym Bodiford
"Chaylee Watson is the best agent ever! I never understood the terms or what all insurance covers until she explained it to me. She took time with me about coverage, claims, deductibles, and renters insurance. Thank you so much for helping and taking time for me. Kim Lee Agency is the best!"
We responded:
"Thank you so much for your kind words! "
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Nancy Bailey

January 23, 2025

5  out of  5
rating by Nancy Bailey
"Best office! Chaylee goes above and beyond to help you with your questions or concerns. Always sweet, kind and friendly."
We responded:
"We're thrilled to hear that you had such a positive experience with Chaylee. She truly embodies our commitment to providing exceptional service and support. Your feedback means a lot to us, and we’re grateful for your recognition of her efforts!"
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Victorino Ken Dänté Master

January 10, 2025

5  out of  5
rating by Victorino Ken Dänté Master
"Seth is the best insurance agent ever! Come here for all your insurance needs"
We responded:
"We are thrilled to hear that you had such a positive experience with Seth. He truly is dedicated to providing the best service possible, and your feedback means a lot to our team. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!"
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Casey Faulkner

January 7, 2025

5  out of  5
rating by Casey Faulkner
"Most professional insurance company I have ever been with. Chaylee Faulkner will reach out to you if you have a claim as she takes care of everything. If I ever have any issues Jessica helps me with everything else. They are all just very intelligent about the insurance world. I am very happy with my insurance agency as I know they have my back and I'm not just a policy number. Thanks Kim Lee for always hiring the best employee's to work in the office."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team, especially with Chaylee and Jessica. Our goal is to ensure that our clients feel valued and supported, and it's wonderful to know that we have achieved that for you. We appreciate your trust in us and are grateful for your feedback regarding our commitment to excellent service!"
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Sandy Longenecker

December 18, 2024

5  out of  5
rating by Sandy Longenecker
"Nicole Dobbs did a very Good job when I called about a quote and the agency was very helpful ! And I fully intend to call about some life insurance!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Nicole Dobbs provided you with excellent service and that you found our agency helpful. Your satisfaction is our top priority, and we’re here to assist you with any questions or needs you have regarding life insurance or any other services!"
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Brooklynn Dobbs

December 18, 2024

5  out of  5
rating by Brooklynn Dobbs
"This agency is one of the best! Nicole is such a nice person!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our agency and that Nicole made a positive impression. We pride ourselves on providing excellent service, and it’s wonderful to know that our efforts are appreciated!"
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Kristy Vance

December 18, 2024

5  out of  5
rating by Kristy Vance
"Nicole was such a sweet person she was a big help on the information that I requested. I highly recommend her."
We responded:
"Thank you so much for your lovely review! We're so glad to hear that Nicole was able to assist you and provide the information you needed. Your recommendation means a lot to us!"
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Avery Dobbs

December 18, 2024

5  out of  5
rating by Avery Dobbs
"This agency is one of the best!"
We responded:
"Thank you so much for your kind words! "
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Emely Piceno

December 13, 2024

5  out of  5
rating by Emely Piceno
"Called to get a quote and Daniela Gonzalez was very helpful and gave EXCELLENT customer service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Daniela provided you with excellent customer service. We strive to ensure our customers have a positive experience, and it's wonderful to know that we succeeded with you. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again!"
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Anna Herd

December 7, 2024

5  out of  5
rating by Anna Herd
"Chaylee Watson is absolutely amazing to work with and has amazing communication skills!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience working with Chaylee. Effective communication is so important to us, and we're glad it made a positive impact on your experience."
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kristy crowder

December 6, 2024

5  out of  5
rating by kristy crowder
"Best insurance agency ever!! Coming from a person who worked for Allstate and switched over... this is the best place ever! All of there employees are very well trained, professional, and goes above and beyond for their customers!! Chaylee the claim rep was so helpful and walked me through my whole claim process. She made sure everything went smoothly as she would for her own claim. JoAnne helped with all my homeowners needs and questions with building our new home. Kim Lee herself sends handwritten post cards every year to her customers and thats something special"
We responded:
"Wow! Thank you so much for your incredible review! We're thrilled to hear that you had such a positive experience with our team. It’s wonderful to know that Chaylee, JoAnne, and Kim made a significant impact on your journey with us. We pride ourselves on providing exceptional service, and it's heartwarming to see our efforts recognized! "
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Katherine Elliott

December 6, 2024

5  out of  5
rating by Katherine Elliott
"Have also been very helpful and by far the cheapest insurance I have ever had."
We responded:
"Thank you for your fantastic feedback! We're so glad to hear that you found our service helpful and that we could provide you with affordable insurance options. We strive to offer the best value for our customers, and your satisfaction is our top priority. If you have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your trust in us!"
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Elisabet Robles

November 24, 2024

5  out of  5
rating by Elisabet Robles
"Kim-lee’s team always ready to help very friendly. Call for a quote & start saving some money !! GREAT SERVICE!!! VERY HELPFUL!!!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to assist you and provide you with great service. We’re always here to help, so don’t hesitate to reach out for any future needs. Your satisfaction is our priority, and we look forward to helping you save more money!"
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Michelle

November 8, 2024

5  out of  5
rating by Michelle
"They always go above and beyond always friendly to there customers happy to be part of this great company"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that our team has consistently gone above and beyond for you. If there's anything we can do for you in the future, please don’t hesitate to reach out. We’re grateful to have you with us! "
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Brian Cole

November 7, 2024

5  out of  5
rating by Brian Cole
"Kim Lee State Farm Insurance is Absolutely Wonderful. Everyone is very Great there and I love having my Insurance with them."
We responded:
"Thanks Brian! We appreciate your business!"