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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Cole

July 8, 2025

5  out of  5
rating by Brian Cole
"Kim Lee State Farm Insurance is Absolutely Wonderful. Everyone is very Great there and I love having my Insurance with them."
We responded:
"Thanks Brian! We appreciate your business!"
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Adrian jr Zavala

July 2, 2025

5  out of  5
rating by Adrian jr Zavala
"Seth Otinger was very clear and explained policy’s very well !!"
We responded:
"Thank you for your feedback! We're glad to hear that Seth explained the policies clearly and helped make everything easy to understand. We appreciate your trust and are here if you need any further assistance!"
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Tim Casey

July 2, 2025

5  out of  5
rating by Tim Casey
"Had a great experience getting signed on this week for our auto and home insurance! Jonathan was the agent, he did a great job and saved us quite a bit!"
We responded:
"Thank you! We're thrilled to hear that Jonathan was able to provide you with excellent service and help you save on your auto and home insurance. We appreciate your trust and look forward to assisting you again in the future!"
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Rachel Renda

July 1, 2025

5  out of  5
rating by Rachel Renda
"Great communication. Quick to resolve any issues. Always friendly!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you appreciated our communication and quick resolution. It’s always our goal to provide friendly and efficient service. We look forward to working with you again!"
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Anna Prince

June 27, 2025

5  out of  5
rating by Anna Prince
"Very helpful, kind agents."
We responded:
"We appreciate your business and your kind words! "
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Caryn Tucker

June 26, 2025

5  out of  5
rating by Caryn Tucker
"Thank you Nicole for all your hard work, getting my family insurance straightened out. You took the extra time to make sure everything was right, made sure I understood it. All the agents that work in the office are great. I appreciate all your hard work."
We responded:
"Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. It was our pleasure to assist you and your family with your insurance needs. I'm glad to hear that you felt supported throughout the process and that our team made a positive impact!"
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Julie Wiltsey

June 24, 2025

5  out of  5
rating by Julie Wiltsey
"I love dealing with Kim Lee - State Farm.. everyone is very knowledgeable of questions you may have.. and always very pleasant to speak with. Love you guys! 🤗"
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Kim Lee - State Farm. We're thrilled to hear that you find our team knowledgeable and pleasant to work with. Your satisfaction is our top priority, and we’re here to help with any questions you may have in the future. Thanks again for your support!"
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Michael Foust

June 20, 2025

5  out of  5
rating by Michael Foust
"Chaylee was just awesome to work with!"
We responded:
"Thank you for your feedback and thank you for being a valued customer at Kim Lee-Hammett State Farm!"
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Haley Tripp

June 20, 2025

5  out of  5
rating by Haley Tripp
"Chaylee was super nice, patient and empathetic with me, thankyou!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chaylee provided you with such a positive experience. Our team strives to be patient and empathetic, and it's wonderful to know that it made a difference for you!"
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Jeremy Whited

June 12, 2025

5  out of  5
rating by Jeremy Whited
"this is Kenneth Whited. I’m using my son‘s account on Google to leave the greatest feedback to the best people I have ever met and never dealt with. Is it Kim Lee insurance agency treat you like family there thanks a lot."
We responded:
"Thank you so much for being a valued customer! "
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Grace Malek

June 5, 2025

5  out of  5
rating by Grace Malek
"Very helpful and informative! Kim Lee’s State Farm office is the best. They take care of their customers!"
We responded:
""Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and informative. We definitely strive to provide the best service possible, and it’s wonderful to know that our efforts are making a difference for our customers!"
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Nina Broom

June 5, 2025

5  out of  5
rating by Nina Broom
"Nicole Dobbs was very helpful when I inquired about insurance. She explained everything & was very thorough! She was able to get me a great rate so that I could save. Highly recommend."
We responded:
"Thank you for your kind words! We’re thrilled to hear that Nicole was able to assist you with your life insurance inquiry and that you found her explanations thorough and helpful. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you!"
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cindy dinkins

May 28, 2025

5  out of  5
rating by cindy dinkins
"Nicole at Kim Lee State Farm Insurance was a great help to us in securing coverage for our new home. We are very pleased with coverage and service and how nice to deal with someone face to face and local!"
We responded:
" We’re thrilled to hear that Nicole was able to assist you in securing coverage for your new home. Providing personalized, face-to-face service is important to us, and it’s wonderful to know you had a positive experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"
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Julio A. Hernandez Garcia

May 28, 2025

5  out of  5
rating by Julio A. Hernandez Garcia
"Super helpful!"
We responded:
"We appreciate your review! "
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cindy dodd

May 28, 2025

5  out of  5
rating by cindy dodd
"Nichole did a great job of getting all of our insurance transferred."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Nicole was able to assist you with transferring your insurance smoothly. She is a valued member of our team, and we’re glad her efforts made a positive impact on your experience."
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Sarah Frost

May 28, 2025

5  out of  5
rating by Sarah Frost
"Any time I have an issue, the office staff has gone above and beyond to help me. I use them for home and auto. They've been great being accessible and helpful! I would definitely recommend them."
We responded:
"We truly appreciate you taking the time to share your experience. It’s wonderful to hear that our team has been able to assist you with your home and auto needs, and that you’ve found us accessible and helpful. Your recommendation means a lot to us!"
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Amanda Long

May 25, 2025

5  out of  5
rating by Amanda Long
"Always nice and helpful"
We responded:
"Thank you so much! "
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John Endsley

May 23, 2025

5  out of  5
rating by John Endsley
"Since moving from the Birmingham office we are very happy with service Kim Lee and the staff she has all are professional and do a wonderful job thanks."
We responded:
"Thank you! We're thrilled to hear that you are happy with the service provided by our team. We strive to maintain a high standard of professionalism and it's wonderful to know that our efforts are appreciated. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you!"
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Alannah Wiggins

May 23, 2025

5  out of  5
rating by Alannah Wiggins
"I've used Kim Lee for about a year now and love their customer service. Today, I spoke with Chaylee, and we went over my policy, which I had some confusion about. She was very professional over the phone and answered all my questions. I recommend this place for your insurance needs!"
We responded:
"Thank you so much for taking the time to share your positive experience! We're delighted to hear that our team, especially Chaylee, were able to assist you with your policy and provide the clarity you needed. Your recommendation means a lot to us, and we're committed to continuing to deliver exceptional customer service. Thank you again!! "
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Daniel Meza

May 9, 2025

4  out of  5
rating by Daniel Meza
"Awesome service. Great people"
We responded:
"We appreciate your feedback! Thank you so much! "
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Landon Tabitha

April 29, 2025

5  out of  5
rating by Landon Tabitha
"Kim helped me with everything I needed!"
We responded:
"Thank you for being a valued customer! "
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Jael Sanchez M

April 26, 2025

4  out of  5
rating by Jael Sanchez M
"Exceptional service! Always nice and great people!"
We responded:
" We’re thrilled to hear that you had an exceptional experience with our team. Providing great service is our top priority! Thank you! "
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Greg Watts

April 15, 2025

5  out of  5
rating by Greg Watts
"Great service. Always available and great about returning calls and answering questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team is dedicated to being available and responsive, and it's wonderful to know that our efforts made a difference for you!"
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Amanda Hutcheson

April 9, 2025

5  out of  5
rating by Amanda Hutcheson
"I love this state farm, these is the best, and so r the people i love you all.at 28254 State Highway 75, Oneonta ,Al. Across form Valley Ford"
We responded:
"Thank you so much for your kind words! "
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Jeff Melvin

April 7, 2025

5  out of  5
rating by Jeff Melvin
"Staff here are always friendly and helpful. I highly recommend them for your insurance needs."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Our staff works hard to provide friendly and helpful service, and your recommendation means a lot to us!"